Effective Date: 2025-06-01
Website: Candibase.com

 

Candibase (“we”, “our”, “us”) provides a platform where employers can search candidate CVs and where candidates can search and apply for jobs. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa, the General Data Protection Regulation (GDPR) of the European Union, and other applicable international privacy laws.

By using Candibase, you agree to the practices described in this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

1.1. “Candibase”, “we”, “us”, or “our”

Refers to Candibase.com, its owners, operators, affiliates, and authorised representatives.

1.2. “User”, “you”, or “your”

Refers to any individual or organisation who accesses, uses, or registers on Candibase, including:

 

  • Candidates

  • Employers

  • Recruiters

  • Visitors browsing the website

1.3. Candidate

A job seeker or individual who creates a profile, uploads a CV, applies for jobs, or uses the platform to search for employment opportunities.

1.4. “Employer”

Any company, recruiter, agency, or authorised employer representative who uses Candibase to:

 

  • Search for candidates

  • View CVs

  • Post jobs

  • Hire or communicate with candidates

1.5. “Personal Information” / “Personal Data"

Any information that identifies or can reasonably identify a natural or legal person.
This includes, but is not limited to:

 

  • Names, contact details, addresses

  • Identification documents

  • Employment history, skills, qualifications

  • Profile photos or uploaded documents

  • IP addresses and device data

This definition follows POPIA, GDPR, and other applicable privacy laws.

1.6. “Processing” or “Process”

Any activity performed on Personal Information, whether automated or not, such as:

 

  • Collecting

  • Storing

  • Organising

  • Updating

  • Sharing

  • Analysing

  • Deleting or destroying

As defined under POPIA and GDPR.

1.7. “Cookies”

Small text files stored on your device that allow Candibase to remember your preferences, improve functionality, and analyse site usage.

1.8. “Third-Party Service Providers”

External companies or individuals who assist us in operating the platform, including:

 

  • Hosting providers

  • Payment processors

  • Analytics tools

  • Email service providers

  • Security partners

These providers may process data on our behalf.

1.9. “Consent”

A voluntary, specific, and informed expression of will by the user, agreeing to the processing of their personal information as required under POPIA and GDPR.

1.10 “Account”

A user profile created by a Candidate or Employer to access Candibase services.

1.11 “CV Database” / “Candidate Database”

The searchable database of candidate profiles and CVs made accessible to verified employers.

1.12 “Job Posting”

A vacancy listed by an employer for candidates to view and apply for.

1.13 “Applicable Laws”

Refers to privacy and data protection laws relevant to Candibase including POPIA, GDPR, CCPA/CPRA, and other global requirements.

1.14 “Data Subject”

Any individual whose personal information is processed by Candibase.

1.15 “Data Controller” / “Responsible Party”

Candibase, which determines the purpose and means of processing user personal information.

1.16 “Surveys and Offers”

Refers to third-party or Candibase-provided opportunities that allow users to participate in activities such as:

 

  • Paid surveys

  • Market research

  • Promotional offers

  • Reward-based tasks

  • App testing, gaming, or incentive-based engagements

Participation may result in cash, vouchers, points, or other rewards, subject to third-party terms.

1.17 “Offer Providers” / “Survey Providers”

Refers to third-party companies that provide surveys, offers, rewards, or incentive-based content made available on Candibase through integrations, links, widgets, or embedded scripts.

2. Information We Collect

2.1 Candidate Information

We may collect:

 

  • Full name and contact details

  • Education and qualifications

  • Employment history

  • Skills and professional summary

  • Profile photo (optional)

  • Uploaded documents (CVs, cover letters, certificates)

  • Job preferences, search activity, and applications

  • Messages sent or received on the platform

2.2 Employer Information

We may collect:

 

  • Company name and registration details

  • Contact information of employer representatives

  • Billing and payment data

  • Job posts and hiring activity

  • Messages sent to candidates

2.3 Automatically Collected Data

Including:

 

  • IP address and device information

  • Browser type and operating system

  • Usage analytics

  • Cookies and tracking data

 

2.4 Survey and Offer Participation Data

When you participate in surveys or offers, we may collect:

 

  • Survey eligibility responses (non-sensitive profiling data)

  • Participation status (started, completed, disqualified)

  • Reward or earnings data

  • Offer interaction data (clicks, completions)

  • Referral or tracking identifiers

Some survey data may be collected directly by third-party providers, subject to their own privacy policies.

3. How We Use Your Information

For Candidates

We use your information to:

  • Create and manage your profile

  • Display your CV to employers (based on visibility settings)

  • Match you to suitable jobs

  • Provide alerts and notifications

  • Improve platform performance and security

For Employers

We use your information to:

  • Verify your business

  • Provide access to the candidate database

  • Enable job posting and communication

  • Process payments

  • Improve platform security

For General Purposes

We use your information to:

 

  • Operate and improve the Candibase platform

  • Match candidates with job opportunities

  • Enable employer access to candidate data

  • Provide access to surveys, offers, and rewards

  • Track survey participation and reward eligibility

  • Prevent fraud, abuse, and duplicate participation

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

Candibase processes personal information based on:

 

  • Consent (including consent to participate in surveys and offers)

  • Contractual necessity (to deliver survey rewards or incentives) 

  • Legitimate interest (platform improvement, analytics, fraud prevention)

  • Legal obligations

 

 

5. Sharing Your Information

We may share your data with:

5.1.Employers (for candidates)

Your CV may be accessible to verified employers according to your profile settings.

5.2 Candidates (for employers)

Your job postings and contact details may be visible to candidates.

5.3 Third-Party Service Providers

For hosting, analytics, payment processing, messaging, and security.

5.4 Legal or Regulatory Authorities

When required by law, court order, or to prevent fraud.

5.5 Survey and offer Providers

We may share limited personal or technical information with trusted survey and offer providers for the purpose of:

  • Determining eligibility

  • Preventing fraud

  • Tracking offer completion

  • Issuing rewards or incentives

Shared data may include:

  • Anonymous identifiers

  • Device or browser data

  • Demographic or profiling information

  • Completion or reward status

Candibase does not sell personal data.
All third-party providers are required to comply with applicable data protection laws.

 

6. Cookies and Tracking Technologies

Candibase uses:

  • Necessary cookies

  • Preference cookies

  • Analytics cookies

  • Marketing cookies (with consent)

You may disable cookies in your browser settings.

 

In addition to standard cookies, Candibase may use:

  • Third-party tracking pixels or scripts from survey and offer providers

  • Conversion tracking for offer completion

  • Fraud-prevention identifiers

These technologies may be used to:

  • Track participation

  • Prevent duplicate rewards

  • Attribute earnings correctly

You may opt out of non-essential cookies through your browser or consent banner.

 

7. International Data Transfers

Your information may be stored or processed outside your country.


We ensure compliance with:

 

  • POPIA cross-border rules

  • GDPR Standard Contractual Clauses (SCCs)

  • Equivalent global protections

8. Data Security

We apply strong security measures including:

 

  • Encryption

  • Firewalls

  • Secure servers

  • Access controls

  • Regular security audits

However, no system is 100% secure.

 

9. Data Retention

Data is retained only as long as necessary for:

  • Account activity

  • Legal compliance

  • Security

  • Backup and recovery

You may request deletion at any time.

 

Survey and offer-related data is retained:

 

  • For as long as necessary to confirm participation and rewards

  • To meet anti-fraud and compliance requirements

  • As required by third-party provider agreements

Users may request deletion of survey-related data where legally permissible.

10. Your Rights

Depending on your region, you may have rights to:

 

  • Access your information

  • Edit or correct data

  • Delete your data

  • Withdraw consent

  • Object to processing

  • Request portability

  • Lodge complaints with authorities

You also have the right to:

 

  • Withdraw consent from surveys and offers at any time

  • Opt out of future survey or reward communications 

Withdrawing consent may affect your ability to access certain incentives.

Contact: enquiries@candibase.com

11. Children’s Privacy

Candibase is not intended for anyone under 16 years old.
We do not knowingly collect data from children.

 

12. Third-Party Links

We are not responsible for the privacy practices of external sites linked from Candibase.

13. Survey and Offer Disclaimer

Participation in surveys and offers is voluntary. Candibase does not guarantee earnings, rewards, or successful completion. Eligibility, payouts, and availability are determined by third-party providers and may vary by user, region, or profile.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted with a revised effective date.

15. Contact Us

For privacy-related queries:

 

Email: enquiries@candibase.com
Website: Candibase.com